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Building Internal Capacity

Guide to building internal capacity


How to develop the skills and systems your community needs to sustain Web3 operations.

Section titled “How to develop the skills and systems your community needs to sustain Web3 operations.”

Internal capacity is your community’s ability to do things independently, without relying on external experts, consultants, or hired help. It’s the skills, knowledge, and systems that live within your members.

  • Wallet management
  • Smart contract interaction
  • Treasury operations
  • Security practices
  • Facilitation
  • Proposal writing
  • Conflict resolution
  • Decision-making processes
  • Writing and storytelling
  • Social media management
  • Community management
  • Outreach and partnerships
  • Bookkeeping and accounting
  • Grant writing
  • Budget management
  • Fundraising

What can your community do now? What can’t you do? Where do you depend on external help?

You’d be surprised what members already know. Survey your community.

For each gap, create a path: resources, training, mentorship, practice.

Let people practice new skills on small tasks before critical ones.

Create guides, templates, and processes that anyone can follow.

Capacity building is slow but essential. Invest in your members’ skills, it’s the highest-return investment your node can make.